Keep up with customer support

Website sources checked 25/10/2026.

Products for this problem

Compare the cost, what the product does and what still needs checking.

5 products

Crisp
crisp.chat ↗
$45 / workspace / month
4 people · add-ons and tax extra
Answer website chats and customer messages from one team inbox.
4.5/5 from 205 G2 reviews (opens in a new tab)
Evidence & cost details
Full cost: Mini plan, USD, 4 seats. Paid add-ons and applicable tax are extra.
Before you choose: Check the Mini feature matrix before assuming knowledge-base, automation or AI capabilities are included.
Your data: Vendor says data is stored in the EU. Distro has not checked a security audit.
Sources checked 2026-10-25. Customer reports show use, not a Distro hands-on test.
Price & plan limits: Pricing, company count and security statements (opens in a new tab)Vendor information: Founders and funding statement (opens in a new tab)
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Compare up to 3 products. 0/3 saved.
HelpSpace
helpspace.com ↗
From $24 / month
2-user minimum · billing term unconfirmed
Assign customer emails to the right person and publish answers to common questions.
4.4/5 from 12 G2 reviews (opens in a new tab)
Evidence & cost details
Full cost: Starter, USD, published $12/user/month with a 2-user minimum, up to 5 users. Confirm billing term; VAT and add-ons are extra.
Before you choose: Starter includes 2 email channels and 1 docs site; extra channels or sites add recurring cost.
Your data: Distro has not checked an independent security report for this product.
Sources checked 2026-10-25. Customer reports show use, not a Distro hands-on test.
Price & plan limits: Seat minimum, plans, add-ons and taxes (opens in a new tab)Vendor information: Named team and company identity (opens in a new tab)
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Compare up to 3 products. 0/3 saved.
SupportBee
supportbee.com ↗
$20 / seat / month
Monthly · tax extra
Share customer emails, assign replies and keep track of unanswered questions.
Customer reviews on G2 (opens in a new tab)
Evidence & cost details
Full cost: Startup, USD, monthly billing. Annual option is $204/seat/year; applicable tax needs checking.
Before you choose: The customer portal, business hours and advanced integrations are on Enterprise, $25/seat/month with monthly billing.
Your data: Distro has not checked an independent security report for this product.
Sources checked 2026-10-25. Customer reports show use, not a Distro hands-on test.
Price & plan limits: Monthly pricing and feature comparison (opens in a new tab)Vendor information: Founder, funding and team-adoption claims (opens in a new tab)
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Compare up to 3 products. 0/3 saved.
Chatwoot
chatwoot.com ↗
$19 / agent / month
Hosted plan · billing term unconfirmed
Answer customer emails, website chats and messages from one team inbox.
4.5/5 from 16 G2 reviews (opens in a new tab)
Evidence & cost details
Full cost: Hosted Startups plan, USD, published monthly rate. Confirm billing term; AI usage and channel-provider charges may add cost.
Before you choose: Startups excludes teams and automation rules; these require Business at a published $39/agent/month.
Your data: Distro has not checked an independent security report for this product.
Sources checked 2026-10-25. Customer reports show use, not a Distro hands-on test.
Price & plan limits: Hosted plans, retention and AI limits (opens in a new tab)Vendor information: Founders and investor disclosure (opens in a new tab)
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Compare up to 3 products. 0/3 saved.
Enchant
enchant.com ↗
$20 / user / month
Confirm currency and term · add-ons extra
Handle customer emails and chats, with help articles for repeat questions.
4.8/5 from 65 G2 reviews (opens in a new tab)
Evidence & cost details
Full cost: Paid shared-inbox plan, published monthly rate. Advanced Security adds $5/user/month; AI usage and tax can add cost. Confirm currency and billing at checkout.
Before you choose: Advanced access controls are an add-on; AI Standard is charged by customers helped.
Your data: Distro has not checked an independent security report for this product.
Sources checked 2026-10-25. Customer reports show use, not a Distro hands-on test.
Price & plan limits: Pricing and paid add-ons (opens in a new tab)Vendor information: Company identity and product history (opens in a new tab)
Ask Distro to check this product
Compare up to 3 products. 0/3 saved.

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Problem: shared inbox helpdesk software for small businesses

Requirements: None added

People who need access: 1

Crisp: https://crisp.chat/en/
Published rate: $45 / workspace / month.
The vendor states this. Check that the product can do what you need.
Confirm the right plan, minimum users billed, contract term, extras, tax and cancellation.

HelpSpace: https://helpspace.com/
Published rate: From $24 / month.
The vendor states this. Check that the product can do what you need.
Confirm the right plan, minimum users billed, contract term, extras, tax and cancellation.

SupportBee: https://supportbee.com/
Published rate: $20 / seat / month. Estimated subscription cost: $20/mo.
The vendor states this. Check that the product can do what you need.
Confirm the right plan, minimum users billed, contract term, extras, tax and cancellation.

Chatwoot: https://www.chatwoot.com/
Published rate: $19 / agent / month.
The vendor states this. Check that the product can do what you need.
Confirm the right plan, minimum users billed, contract term, extras, tax and cancellation.

Enchant: https://www.enchant.com/
Published rate: $20 / user / month. Estimated subscription cost: $20/mo.
The vendor states this. Check that the product can do what you need.
Confirm the right plan, minimum users billed, contract term, extras, tax and cancellation.

Research via https://distro.market. This summary is not an audit or a quote.

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